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Warranty

Warranty Policy

 

Full manufacturers warranty

www.lineup.com.au support the full manufacturers warranty for all products we sell.

We have service centers available throughout Australia. If you ever have a problem with any of our products just drop us a line and we will help arrange for repair, replacement or a refund.

Please contact the individual manufacturer or visit their web site to view manufacturer and product warranty conditions.

All products sold by us will have full manufacturers warranty information included in the packaging.

If a product arrives faulty, contact us for immediate replacement, refund or repair.

For a complete understanding of trading and warranty law, please view the Trade Practices Act 1974. www.lineup.com.au comply with all standards set be the Trade Practices Act.

 

The manufacturers warranty will not cover damage due to neglect, miss-use or faulty installation.

 

Returns.

 

If you believe you have a problem. If a product is not good quality, what your saw on the site when you ordered, or has not or cannot perform the purpose for which it was designed please contact is immediately to arrange a replacement, refund or repair.

If you need to return the product please ensure the product is properly packaged and sent via courier mail (or equivalent).

We are proud of setting new standards for service excellence. Please include the following information when returning a product.

Proof of purchase. (If you have lost this call us - we will have a copy available).
Full Name
Address
Phone numbers and email address
Date of purchase

Keep the postage receipt. (you may be entitled to a refund for this amount too).

When we receive the product we will asses it and offer the most appropriate solution.

If you need further information, or simply have any questions please contact
lineup@lineup.com.au

 


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